Refunds and cancellation
Cancel anytime, online
Open your client portal and press Cancel plan. That's it. Your plan won't renew, and your service runs to the end of the period you've already paid for. You'll get an email confirming the date.
Monthly payments
Monthly payments aren't refunded for partial months.
Setup fee
The setup fee is fully refundable until build work starts. Build work starts when you submit your intake form. After that, the setup fee is nonrefundable.
To ask for a setup refund before you've submitted the intake form, email morgan@footworkhq.com and we'll refund it to your card. Refunds usually show up within 5 to 10 business days.